Order a new bin
Information for householders and customers about bin purchases and free bins/boxes is available in our FAQ section.
This section is worth referring to before you order recycling containers or proceed with a bin purchase.
Please note: We currently have a limited stock of Black Bins which may result in deliveries taking longer than usual.
We offer 3 easy and convenient options to purchase new bins:
1. Online
To buy a bin online you will need to create an account for Council.Direct and follow the simple instructions given on the link below.
Residents/ Customers who have previously registered with Council.Direct will be able to use their existing login details.
Further details about creating a council.direct account and online payment process are available in the Council.Direct user guide.
We would advise reading this before you place an order.
2. By Phone
Payments for new bins can be made over the phone (by card) on T: 0300 124 5000 and selecting option 0 and then:
- 1 for Ballymena area
- 2 for Larne area
- 3 for Carrickfergus area
Reception Operators in each area will direct you to your local Cashdesk.
3. In Person
Payments for new bins can be made (by cash or card) in person at:
| Area | Location |
|---|---|
| Ballymena |
Reception / Cashdesk |
| Larne |
Reception / Cashdesk |
| Carrickfergus |
Reception / Cashdesk |
For further information about ordering free bins/ boxes or the purchase of a bin our team of helpdesk advisors are available on T: 0300 124 5000 (0) or email: waste.helpdesk@midandeastantrim.gov.uk.