Buy Safe, Be Safe: Avoid E-Bike and E-Scooter Fires

Wednesday 20 November 2024

UK statistics show that 190 people have been injured in fires related to lithium-ion batteries in the UK since 2020, and 10 have proved fatal.  E-bike and e-scooters are causing fires every two days according to the London Fire Brigade. 

The Office for Product Safety and Standards have launched a new safety campaign to raise awareness about the dangers of buying faulty and unsafe e-bikes, e-scooters and components such as batteries.

Buyers should follow these 3 steps when buying, looking after or making changes to an e-bike or e-scooter:

Step 1: Buying an e-bike or e-scooter

• Do your research: Buy your e-bike or e-scooter from trusted sellers and look at reviews first. Products sold to UK consumers must meet UK safety laws: check whether the seller provides information about how they comply.
• Compliance marks: Look for the UKCA or CE mark on e-bikes and e-scooters which is required by UK product safety regulations.

Step 2: Looking after your e-bike or e-scooter

• Follow the instructions and guidelines: Follow the manufacturer’s instructions for storage, charging, and maintenance. If instructions are missing, check the manufacturer’s website for guidance. Always follow the safety and usage instructions provided.
• Charge safely: Charge your battery in a safe location that does not block fire escape routes or exits. Do not cover the charger or battery. Charge when you are awake and present, not when you are asleep or away from home. Unplug once the battery is fully charged.
• Check compatibility: Make sure your charger is suitable for your battery, as not all e-bike or e-scooter batteries and chargers are safe when used together. Connecting the wrong charger to a battery can pose serious fire risks.

Step 3: Making changes to your e-bike or e-scooter

• Converting a bike to an e-bike: Only use a competent professional to convert a pedal bike to an e-bike.
• Use manufacturer recommended replacement parts: Only use manufacturer recommended e-bike and e-scooter replacement parts, chargers, and batteries.
• Repairs: If you need to repair your e-bike or e-scooter, always get a professional to carry out the work.
• Don’t tamper with the battery: Never attempt to modify or tamper with your battery.

If you own or are thinking about buying an e-bike visit the Gov.UK's Buy Safe webpage for safety guidance.

If you require further information or have any concerns about an e-bike or e-scooter purchased, please contact Mid and East Antrim Borough Council’s Environmental Health Department on T: 0300 124 5000 or E: MEA.envhealth@midandeastantrim.gov.uk.