Appendix
Appendix 1: Audit
The Local Government Auditor, as part of their annual Audit and Assessment, can make recommendations that the Council should take in order to comply with the requirements of the Local Government Act (2014) NI (Part 12).
The auditor can also make proposals for improvement, which represent good practice, and should assist the Council in meeting its performance improvement responsibilities.
All audit related matters sit within the remit of the Corporate Resources, Policy and Governance Committee, including the monitoring of actions emanating from performance audits.
Within Mid and East Antrim Borough Council, all prior proposals for improvement have been addressed, with the exception of two.
An update on the outstanding proposals for improvement is provided below.
Proposal 1 |
The Council should prioritise prior year proposals for improvement and take steps to address them. |
---|---|
Status: In progress |
One prior year proposal remains in progress (see Proposal 2). |
Proposal 2 |
The Council should continue working with other councils and the Department to agree a suite of self-imposed indicators and standards. This will enable meaningful comparisons to be made and published in line with its statutory responsibility. |
---|---|
Status: In progress |
Mid and East Antrim Borough Council is a member of the Local Government Performance Improvement Working Group, which was established to support the development of a consistent approach to performance improvement. Membership of the group includes the Department for Communities, the Northern Ireland Audit Office, and Performance Officers from each of the 11 regional councils. The group acts as a forum to share knowledge, information, and good practice, and have identified a need to clarify benchmarking requirements. The Department for Communities have communicated that there will be a wider review of the Local Government Act (NI) 2014, and have committed to work with local councils as part of this process. The longer-term approach to benchmarking will remain a focus and will continue to be developed. |
Appendix 2: Internal Benchmarking
- Absenteeism levels
- Annual Carbon Footprint Report
- Annual Climate Report
- Budget monitoring
- Business Plan performance
- Environmental performance
- BuySupplyNI monitoring and tracking
- Capital Plan monitoring and reporting
- Carbon reduction analysis and baseline progression
- Climate and Sustainability Action Plan 2023-2027
- Climate Change education
- Customer satisfaction surveys
- Energy consumption tracking
- Engagement and registration figures (online webinars)
- Entrepreneurship and Skills Programme performance monitoring
- Equality Action Plan and Disability Action Plan monitoring and reporting
- General Data Protection Regulation (GDPR) compliance tracking
- Go Succeed Programme monitoring, and review of targets and satisfaction
- Health and Safety Committee, reporting of internal accidents and incidents, and sharing of best practice
- Household Recycling Centre performance monitoring
- In-house performance management system
- Internal Audit Practitioner Group
- ISO14001:2015 International Environmental Management System
- i4C Innovation Centre proposal monitoring and reporting
- Labour Market Partnership performance monitoring
- Local Development Plan 2030 monitoring and review
- Monitoring compliance of return-to-work interviews
- Monitoring performance via staff meetings
- Northern Ireland Climate Change Adaptation Programme
- Performance Improvement Plan monitoring and reporting
- Performance Self-Assessment Reports
- Post event and campaign analysis
- Revenue reports
- Review and monitoring of public image
- Review and monitoring of Strategic Communications Plan
- Review of internal procurement guidelines
- Service area risk assessments
- Social media analytics and reviews
- Staff exit interview feedback
- Stakeholder engagement monitoring
- Statutory performance indicators and standards monitoring and reporting
- Tascomi software system
- Ticket numbers and attendance at events
- Town centre footfall tracking
- TripAdvisor reviews
- United Nations Sustainable Development Goals Report
- Utility purchasing analysis model
- Visitor onsite feedback
- Visitor surveys (Gobbins)
- Website visits
Appendix 3: External Benchmarking
- Age-Friendly Network NI membership
- Association of Town and City Management Forum membership
- Association for Public Service Excellence (APSE) annual Benchmarking Survey
- APSE annual Service Awards
- APSE Effective Social Media training
- APSE Energy membership
- APSE Network Query participation
- Arc21 Waste Management Group NI Joint Committee
- Arc21 Waste Management NI Steering Group
- Belfast Region City Deal Communications Forum
- BIG Spring Clean
- Building Control NI Committee membership
- Building Control NI Fire Safety Panel membership
- Building Control NI Standards Panel membership
- Building Control NI Training and Communications Panel membership
- Business in the Community NI Environmental Benchmarking Survey
- CelebrateHer
- Chartered Institute of Personnel and Development membership
- Chartered Institute of Waste Management membership
- Chief Leisure Officers Association NI membership
- Climate NI membership
- Department of Agriculture, Environment and Rural Affairs annual comparisons of council dog foul complaints
- Digital Surge Programme participation and monitoring
- Digital Transformation Flexible Fund
- Eco-Schools (Green Flag) assessment
- Emergency Planning All Ireland Conference
- Engagement with Local Government Staff Commission Regional Talent Management Group
- Engagement with Local Government Training Group
- Engagement with Regional Local Government Officers Group
- Engagement with the Consumer Council NI
- Environmental Health NI, and subgroups, membership
- Go Succeed Service Group, and Steering Group meetings
- Gold Anchor Award monitoring
- Improvement and Efficiency Social Enterprise Awards for innovation in transforming local public services
- Information Governance Network membership
- Invest NI referral process
- ISO14001 International Environmental Standard accreditation
- ISO14001:2015 International Environmental Management System
- Keep Northern Ireland Beautiful Cleanliness Index
- Legal Island membership
- Live Here Love Here Small Grants Scheme
- Local Authority Building Control (UK mainland based) membership
- Local Authority Recycling Advisory Committee membership
- Local Authority Safety Advisors Network group membership
- Local Government Apprenticeship Network group membership
- Local Government Cyber Security NI group membership
- Local Government energy data collection and analysis processes
- Local Government fire safety best practice and improvements
- Local Government IT Managers group membership
- Local Government Learning and Development Managers Forum membership
- Local Government Performance Improvement Working Group membership
- Local Government Procurement Officers group membership
- Local Government Staff Commission Health and Wellbeing group membership
- Local Government Travellers’ Partnership membership
- Management of Unacceptable Behaviour Policy subgroup membership
- Membership of key communication bodies
- Mid and East Antrim Hotels meeting
- Mid and East Antrim Innovation Partnership
- Mid and East Antrim Labour Market Partnership
- National Communications Advisory Panel membership
- Northern Ireland All-Party Working Group on Climate Change (NI Executive Level)
- Northern Ireland Audit Office annual reports including financial indicators, absenteeism and prompt payments
- Northern Ireland councils’ Electric Vehicle Consortium membership
- Northern Ireland Emergency Preparedness working group membership
- Northern Ireland Energy Managers Forum membership
- Northern Ireland Landfill Allowance Scheme
- Northern Ireland Leisure Managers Forum membership
- Northern Ireland Local Government Association
- Northern Ireland Museums Council Mapping Museum Trends Survey
- Northern Ireland Museums Council Museum Accreditation Scheme
- Northern Ireland Public Service Ombudsman complaints handling procedure
- Public Services People Managers Association membership
- Quality Leisure Management meetings
- Regional Community Resilience group membership
- Regional Information Governance group membership
- Statutory Duty Network Equality and Diversity meetings
- Statutory Key Performance Indicators
- Sustainable NI membership
- Technical Advisors Group NI Waste Management membership
- Tourism NI grading for museums and attractions
- Tourism NI visitor information centre statistics
- Town Centre Repurposing Pilot Grant Scheme
- Visitor attractions statistics from the Northern Ireland Statistics and Research Agency
- Waste Resources Action Programme group membership
Appendix 4: Benchmarking and Best Practice Case Studies
Activity |
Timeframe |
Council Department |
Purpose |
Outcome |
---|---|---|---|---|
Live Here Love Here Steering Group |
June 2023 November 2023 |
|
|
|
Association for Public Service Excellence Energy Webinar |
September 2023 |
|
|
|
Climate Essentials Net Zero Webinar |
September 2023 |
|
|
|
Sustainable NI Workshop |
November 2023 |
|
|
|
UK Scope 3 Green House Gas Emission Reporting Webinar - Business in the Community |
December 2023 |
|
|
|
Sustainable Development Forum Meeting - Sustainable NI |
September 2023 |
|
|
|
EPUK Investments Ltd - Energetický a průmyslový Holding (EPH) |
January 2024 |
|
|
|
Waste Electrical and Electronic Equipment Consultation Workshop - The Local Authority Recycling Advisory Committee |
January 2024 |
|
|
|
NI National Communications Advisory Panel Meeting |
January 2024 |
|
|
|
Re-use in council webinar - NI Resource Network |
March 2024 |
|
|
|
Net Zero Delivery - Mid and East Antrim Borough Council |
Monthly |
|
|
|
All-Party Group on Climate Change – NI Executive |
Every 2 months |
|
|
|
Northern Ireland Public Sector Communications Forum |
Ongoing |
|
|
|
Northern Ireland Local Government Association Communications meetings |
Ongoing |
|
|
|
Launch of Empower UK |
May 2023 |
|
|
|
Inter Trade Ireland Business Summit |
June 2023 |
|
|
|
Northern Ireland Explore Enterprise Support Service Launch |
June 2023 |
|
|
|
Community Wealth Building Symposium |
June 2023 |
|
|
|
NI Global Entrepreneurship Monitor Report 2022/23 |
June 2023 |
|
|
|
Engage in Inclusivity Workshop |
July 2023 |
|
|
|
NI Ethnic Minority and Migrant Entrepreneurs Position Paper 2023 |
August 2023 |
|
|
|
Innovation Lab |
August 2023 |
|
|
|
Belfast Labour Market Programme Gateway to Choices Launch |
September 2023 |
|
|
|
Labour Market Programme Seminar |
September 2023 |
|
|
|
Go Succeed Launch |
November 2023 |
|
|
|
Building an Inclusive Labour Market Conference (Ulster University)
|
January 2024 |
|
Discussions on:
|
|
Business Breakfast |
January 2024 |
|
|
|
Sub regional planning workshop |
January 2024 |
|
|
|
Manufacturing Task Force Business Breakfast |
February 2024 |
|
|
|
EPIC Futures NI - Local Policy Innovation Partnership Launch
|
March 2024 |
|
|
|
Go Succeed – Getting Social |
March 2024 |
|
|
|
Inclusive Employment and Social Value |
March 2024 |
|
|
|
CelebrateHer Conference |
March 2024 |
|
|
|
Waterford County Council and Southeast Technology University, Waterford |
September 2023 January 2024 |
|
|
|
Digi Manufacturing 2.0 Industry Matchmaking and Project Developments
|
2023/24
|
|
|
|
UK Real Estate Investment and Infrastructure Forum Event – Leeds - Belfast Region City Deal delegation
|
May 2023 |
|
|
|
The Executive Office - Local Government International Relations Working Group NI |
June 2023 October 2023 |
|
|
|
Improvement and Efficiency Social Enterprise (iESE) Innovation Club |
June 2023 |
|
|
|
Hydrogen 2 Training Academy - Mid and East Antrim Borough Council
|
2023 - 2024 |
|
|
|
Mid and East Antrim Net Zero (MEANZ) Business project – funded by Innovate UK.
|
July 2023 onwards |
|
|
|
The Advanced Manufacturing and Energy Innovation hub - UK Midlands, Mid and East Antrim Borough |
Autumn 2023 |
|
|
|
UK Hydrogen Economy Hub - Aberdeen City Region, Scotland |
Autumn/Winter 2023 |
|
|
|
Building the Geothermal Sector Conference - Queens University, multiple council participation.
|
July 2023 |
|
|
|
Renewable Gas Conference - Phoenix Energy, Department for the Economy, Department of Agriculture, Environment and Rural Affairs, the Utility Regulator, and multiple council participation. |
October 2023 |
|
|
|
Energy Efficiency and Renewable Projects
|
March 2024 |
|
|
|
Changes in Practice and Policies - All NI local authorities |
Ongoing |
|
|
|
Forest Site Management for Health and Safety Workshop – Visitor Safety Group |
February 2024 |
|
|
|
Open water swimming Health and Safety Workshop – Visitor Safety Group
|
February 2024 |
|
|
|
Woodland creation visits - Belfast Hills Partnership |
April 2023 |
|
|
|
Visiting ancient woodland restoration sites - Woodland Trust
|
April 2023 |
|
|
|
Visiting ancient woodland restoration sites - Woodland Trust, Cultra. |
April 2023 |
|
|
|
Agroforestry and trees on farms site visits - Nature Friendly Farming Network |
April 2023 |
|
|
|
Site Assessment Workshops - Woodland Trust
|
June 2023 |
|
|
|
Mapping workshop - Ordinance Survey NI |
August 2023 |
|
|
|
Belfast Tree Strategy Launch - Belfast City Council |
October 2023 |
|
|
|
Working practices and funding - Lisburn and Castlereagh City Council |
October 2023 |
|
|
|
Farm visit Agroforestry Show 2023 – Growing Innovation Network NI (GrowIN)
|
October 2023 |
|
|
|
Timber from Wood products - College of Agriculture, Food and Rural Enterprise (CAFRE)
|
November 2023 |
|
|
|
Tree Survey Techniques - Belfast City Council |
December 2023 |
|
|
|
Guess How Much I Love You Trail -Lisburn and Castlereagh City Council |
August 2023 |
|
|
|
The Grange Play Park - Omagh
|
June 2023 |
|
|
|
Garden Escapes Research Site Visits – Armagh City, Banbridge and Craigavon Council area |
August 2023 |
|
|
|
Leave No Trace Awareness Course - Causeway Coast and Glens Borough Council |
April 2023 |
|
|
|
Urban Green Spaces in NI - Belfast City Council and Queens University, Belfast |
June 2023 |
|
|
|
NI Forest School Association Conference
|
September 2023 |
|
|
|
Playboard NI and Mae Murray Foundation Launch |
March 2024 |
|
|
|
Templemore Baths Museum Team site visit
|
August 2023 |
|
|
|
Tourist Attractions- Ards and North Down Borough Council |
August 2023 |
|
|
|
Shared Island Scheme - Waterford City and County Council |
September 2023 |
|
|
|
Site visit of The Courthouse, Bangor |
February 2024 |
|
|
|
Belfast’s Old Town: Overground, Underground, what’s there to see? - Tour guide experience, Belfast |
October 2023 |
|
|
|
Theatre programming - Antrim and Newtownabbey Borough Council |
November 2023 |
|
|
|
Website development – Simpleview, other councils, Tourism NI Offices |
June 2023 |
|
|
|
US Grant Ancestral Homestead - Mid Ulster District Council |
September 2023 |
|
|
|
Dealing with Invasive Species – Lough Neagh Partnership |
March 2024 |
|
|
|
Commemorative Garden Site Visit - Antrim and Newtownabbey Borough Council Crematorium |
February 2024 |
|
|
|
For further information contact us at:
Mid and East Antrim Borough Council
1-29 Bridge Street
Ballymena
BT43 5EJ
Telephone number: 0300 1245 000
Email us at: enquiries@midandeastantrim.gov.uk
Visit our website: www.midandeastantrim.gov.uk
This is the end of the document.