Performance Improvement Plan 2024 - 2025 Quarter 1 Update Report

Performance Improvement Plan 2024 - 2025 Quarter 1 Update Report p6

Get Involved

It is really important that Mid and East Antrim citizens’ voices are heard, and that they have the opportunity to play their part in shaping local democracy.

We want your input, views and feedback as we continue our transformation, and as we work to deliver the very best public services, including waste collections, recycling, leisure services, business support, parks, funding, economic development, health and wellbeing, and much more.  

We are committed to championing openness and transparency, and invite members of the public who live, work or study in the borough to put their questions directly to Elected Members and officers.

To submit a question to the Council, please complete the short form on our Public Questions to Council page.

Suggestions and comments on areas where we can enhance our services can also be submitted directly to the Performance and Improvement Team at any time throughout the year, via any of the following methods:

By email: performance@midandeastantrim.gov.uk

By telephone: 0300 1245 000

By post: 

Corporate Performance and Improvement Team
Mid and East Antrim Borough Council
1-29 Bridge Street
Ballymena
BT43 5EJ

Closing Remarks

I would like to reiterate our commitment to the understanding of local needs, and our enthusiasm for making improvements, where we can, to improve the quality of life for our ratepayers and our communities.

This commitment is laid out within our new Corporate Plan, and while our goals are ambitious, by working together, we will forge a future that reflects our shared values and ambitions, ensuring a prosperous and sustainable borough for the generations to come.

For those eager to stay informed and engaged with our efforts, I warmly encourage you to follow our journey via our social media channels, which offer a window into the transformative work we are carrying out across the borough.

For more detailed updates on our Improvement Objectives, I invite you to monitor our website for quarterly progress reports, which will allow you to see the tangible benefits of our actions.

The road ahead may present challenges, but please be assured, addressing the needs of the borough remains our highest priority.

Valerie Watts

Interim Chief Executive

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