Performance Improvement Plan 2024 - 2025 Quarter 1 Update Report

Contents

• Welcome
• Duty to Improve
• Arrangements to Secure Continuous Improvement
• Our Improvement Objectives
• Performance Summary
• People
• Place
• Planet
• Get Involved
• Closing Remarks

Welcome

As the Interim Chief Executive of Mid and East Antrim Borough Council, I would like to welcome you to our quarterly update on our Performance Improvement Plan.

As a council and as a community, we have experienced many challenges over the last number of years. As a result, we are taking a close look at our organisation to determine what we can do better, more effectively and more efficiently. We are in the process of designing and implementing significant change to achieve this and have made many adjustments over the past year.

Our annual Performance Improvement Plan is part of our arrangements to secure continuous improvement. Based on our understanding of local needs, this plan aims to improve the quality of life and environment for our ratepayers and communities over the year and beyond. This commitment is echoed in our new Corporate Plan, which will take us up to 2028.

Over the four key pillars of People, Place, Planet and Performance, the Corporate Plan will focus on the provision of value for money services, building prosperity, developing empowered, safe, and inclusive communities, protecting and enhancing our environment, demonstrating effective governance, and strengthening our operational and financial resilience.

Our quest for improvement is ongoing, and we welcome the input of all of our stakeholders at any time throughout the year. If you have an idea for improvement, please get in touch with our Performance and Improvement Team at: performance@midandeastantrim.gov.uk

I look forward to the year ahead, as we continue to work together to improve the quality of life for all.

Valerie Watts

Interim Chief Executive

Continue to Duty to Improve